pajerototoPrivacy Policy
This page describes what we collect when you use pajerototo and how we keep that data protected. We take your privacy seriously and operate under clear principles: we collect only what we need to run our platform, we do not sell your data to third parties, and we give you control over your information.
Our privacy practices comply with applicable data protection laws in the regions where we operate, including Jakarta, Surabaya, Bandung, Medan, and Semarang. If you have questions about how we handle your data, our support team is available 24/7 in English and Bahasa Indonesia.
By using pajerototo, you agree to this privacy policy. If our practices change, we will notify you and give you the option to review the updated policy before it takes effect.
What data we collect on pajerototo
We collect information you provide directly when you register an account. This includes your legal name, date of birth, email address, phone number, and residential address. We also collect payment information — the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet) and transaction history — but we do not store your full payment credentials. Payment processing is handled by our payment partners, not by pajerototo directly.
We collect account activity data automatically. This includes your login history, games you play, bets you place, deposits and withdrawals, and your account balance. We also collect technical data: your device type, browser, IP address, and the pages you visit on pajerototo. This data helps us detect fraud, improve our service, and comply with legal obligations.
When you contact our support team, we keep records of your inquiries and our responses. These records help us resolve disputes and improve our support quality.
How we use your data on pajerototo
We use your data to operate pajerototo — to process your deposits and withdrawals, settle your bets, and manage your account. We verify your identity through KYC (Know Your Customer) checks using your government ID and proof of address. This verification is required by law and protects both you and pajerototo from fraud.
We use your data to communicate with you about your account, promotions, and service updates. You can opt out of promotional emails anytime through your account settings. We also use your data to detect suspicious activity, prevent fraud, and comply with anti-money-laundering regulations.
We do not use your data for marketing to third parties. We do not sell your personal information. We may share anonymised, aggregated data with partners to improve our service, but this data cannot identify you.
Third-party processors and pajerototo data
We work with third-party service providers to run pajerototo. These include payment processors, cloud hosting providers, and customer support platforms. We share only the data necessary for each provider to do their job. All processors are contractually bound to protect your data and use it only for the purposes we specify.
Our servers may be located outside your jurisdiction. By using pajerototo, you consent to your data being transferred to and processed in these locations. We apply the same data protection standards regardless of server location.
We may disclose your data if required by law — for example, if a court orders us to provide information or if we detect illegal activity. We will notify you of such requests unless legally prohibited from doing so.
Your rights regarding pajerototo data
You have the right to access your personal data held by pajerototo. You can download your account history, transaction records, and profile information through your account settings. You also have the right to correct inaccurate data — if your name or address changes, update it in your account settings immediately.
You have the right to request deletion of your account and associated data, subject to legal retention requirements. Contact our support team to initiate account closure. We will delete your data within 30 days, except where we are required by law to retain it.
You have the right to object to certain uses of your data, such as marketing communications. You can manage these preferences in your account settings or contact support to opt out.
Cookies and tracking on pajerototo
We use cookies to remember your login session, store your preferences, and track how you use pajerototo. Cookies help us provide a seamless experience and detect fraud. Most cookies expire when you close your browser, but some persist to remember your settings.
You can disable cookies in your browser settings, but this may affect your ability to use pajerototo fully. We do not use cookies to track you across other websites.
We believe transparency about data practices builds trust. Your privacy is not negotiable, and we protect it with the same care we apply to your account security.
Contact us about pajerototo privacy
If you have questions about our privacy practices or want to exercise your data rights, contact our support team. We respond to all privacy inquiries within 2–4 hours on weekdays and 4–6 hours on weekends. You can reach us via in-app chat, email, or phone in English or Bahasa Indonesia.
If you believe we have mishandled your data, you have the right to lodge a complaint with your local data protection authority.
Final notes on pajerototo privacy
This privacy policy reflects our commitment to protecting your data while operating pajerototo fairly and transparently. We update this policy periodically to reflect changes in our practices or applicable law. Material changes are communicated to you at least 14 days before they take effect.
Your continued use of pajerototo after any policy update constitutes your acceptance of the new terms. If you do not agree with our privacy practices, you have the right to close your account and request deletion of your data.